PRIVACY POLICY
SHEPEL' FURNITURE ("WE") ARE COMMITTED TO PROTECTING AND RESPECTING YOUR PRIVACY.

This policy (together with our terms of use and any other documents referred to in it) explains what personal data we hold about you and sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read it carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting shepelfurniture.billy.tilda.ws you are accepting and consenting to the practices described in this policy.

For the purpose of the General Data Protection Regulations 2018 ("GDPR"), the Data Controller is SHEPEL' FURNITURE, registered in Ukraine with company number 3170305114 at address Ukraine, Gvardiytsiv Shyronintsiv street 33, 65, zip code 61000. Our Data Protection Officer is Tatiana Babushkina who can be contacted by email at tatiana@shepelfurniture.
INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data about you:

● Information you give us. You may give us information about you by filling in forms, on our site. This includes information you provide when you request a catalog, request a consultation. The information you give us may include your name, country, e-mail address and phone number.

● Information we collect about you. With regard to each of your visits to our site we may automatically collect the following information:
●technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
● information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.

● information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on this site.
COOKIES

In common with many other website operators, we use standard technology called 'cookies' on our website. Cookies are small pieces of information that are stored by the browser on your computer's hard drive and they are used to record how you navigate websites on each visit. They help distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

E-newsletter – we use a third party supplier Dotmailer to send regular updates to our database to update you on all our new products, competitions, product information and marketing updates. We gather statistics and results from our emails to help improve and monitor our e-newsletter feedback. You can control your marketing communication via email by simply selecting the 'unsubscribe' link in an email.

Social Media – we use third party advertising via social media channels Facebook and Instagram. All data collected through these channels will follow that specific channels privacy policy found here: Facebook https://www.facebook.com/full_data_use_policy , Instagram https://help.instagram.com/155833707900388
How we use this data.

We use information held about you in the following ways:
Information you give to us.

We will use this information:

● to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
● to provide you with information about other products and services we offer that are similar to those that you have already purchased or enquired about;

● If you are an existing client, we will only contact you ( by e-mail or telephone) with information about products and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new client, we will only contact you ( by e-mail or telephone) as you will have selected via our online form. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, you are free to withdraw your consent at any time.

● to notify you about changes to our services;
● to ensure that content from our site is presented in the most effective manner for you and for your computer.
Information we collect about you.

We will use this information:

● to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
● to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
● as part of our efforts to keep our site safe and secure;
● to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
● to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.

Information we receive from other sources.

We may combine this information with the information you give to us and the information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

Information we receive from other sources.

We may combine this information with the information you give to us and the information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

WHERE WE STORE AND PROTECT YOUR PERSONAL DATA

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

How long will we keep it for

Your personal data will be retained electronically only for as long as necessary to fulfil the purposes for which the information was collected or as required by law.

YOUR RIGHTS

Under GDPR, you are entitled to access your Personal Data (this is known as a "right to access"). If you wish to make a request, please do so in writing addressed to our Data
Protection Officer.

A right to access your Personal Data means that you are entitled to a copy of the data we hold on you – such as your name, address, contact details, date of birth, etc.- but it does not mean you are entitled to the documents that contain this data.

Under certain circumstances, in addition to your right to access, you have these rights:

The right to be informed: which is fulfilled by our making this Policy available and our transparent explanation as to how we use your Personal Data;

The right to rectification: you are entitled to have Personal Data rectified if it is inaccurate or incomplete;

The right to erasure / 'right to be forgotten: you have the right to request the deletion or removal of your Personal Data where there is no compelling reason for its continued processing. This right only applies in these circumstances:

● where the Personal Data is no longer necessary as regards the purpose for which it was originally collected;
● where consent is relied upon as the lawful basis for holding your data, and you withdraw your consent;
● where you object to the processing, and there is no overriding legitimate interest for continuing the processing;
● that the personal data was unlawfully processed;
where you object to the processing for direct marketing purposes.

The right to object: you have the right to object to processing based on legitimate interests, and direct marketing. This right only applies in these circumstances:

● an objection to stop processing personal data for direct marketing purposes is absolute; there are no exemptions or grounds to refuse and we must stop processing for such purposes;
● where you have an objection based on grounds relating to your particular situation;


We must stop processing your Personal Data unless:

● we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms; or
● the processing is for the establishment, exercise or defense of legal claims.


The right to restrict processing: you have the right to request the restriction or suppression of your Personal Data. When processing is restricted, we can store the data but not use it. This right only applies in these circumstances:

● where you contest the accuracy of the Personal Data, we should restrict the processing until we have verified the accuracy of that data;
● where you object to data processing which was necessary for the performance of public interest or purpose of legitimate interests, and we are considering whether our legitimate grounds override your right;
● where the processing is unlawful and you request restriction;
if we no longer need the data, but you require it to establish, exercise, or defend a legal claim.

When contacting us please ensure that you provide relevant information to allow us to identify you and state the right or rights that you wish to exercise. We may need to contact you to request further information to verify your identity.

We will respond to you within one month of receipt of a valid request.
CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.
office CONTACT

Questions, comments, and requests regarding this privacy policy or removal from our database are welcomed and should be addressed to sales@shepelfurniture.com.
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